Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If a purchased product does not meet your expectations and is eligible for return, you may request a return under the conditions specified below.

Return Timeframe

Return requests must be submitted within 14 days from the delivery date.

Return Requirements

To qualify for a return, the item must meet the following conditions:

Be unused and in its original condition.
Include the original packaging, when applicable.
Include all original parts, accessories, and included materials.
Not show signs of damage caused by improper use, installation, or handling.

Returns that do not comply with these requirements may be rejected.

Items Not Eligible for Return

The following items are excluded from our return policy:

Customized or personalized products.
Digital products or downloadable content.
Gift cards.
Final-sale or clearance items.
Products that have been used, installed, modified, or damaged.

Refund Process

After we receive your returned product, it will be inspected to ensure it meets the return requirements.

If approved, a refund will be issued to the original payment method used for purchase. Please note the refund may take 5-10 business days to appear in your account, depending on your payment provider or financial institution.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, incomplete, or differs from the product ordered, please retain the product and original packaging while we evaluate the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a confirmed product defect, damage, or fulfillment error.

Shipping fees for returns will be calculated and displayed at checkout during the purchase process.

Order Cancellation

Orders can be canceled within 12 hours of placement. After this period, cancellations may not be accepted as orders may have been processed or shipped.